WhatsApp Web now supports encrypted voice and video calls

WhatsApp has finally brought end-to-end encrypted voice and video calling to its web and desktop versions. The update, announced on Wednesday, lets users make and receive calls directly from their browsers without needing to keep their phone nearby.

Browser calling arrives after years of demand

Users have long requested native calling support on WhatsApp Web. Until now, the desktop experience was limited to messaging and media sharing. The new feature mirrors the mobile app's encryption standards.

Meta confirmed that all calls made through the web version are protected by end-to-end encryption. This means neither WhatsApp nor Meta can listen in on conversations.

Call transfer and waiting room features

Alongside browser calling, WhatsApp introduced a call transfer feature. Users can now switch an active call from their phone to their desktop or vice versa without dropping the connection.

The update also includes a waiting room feature for group calls. Participants must be admitted by the call host before joining, adding a layer of control for larger discussions.

These additions are rolling out globally over the next few weeks. WhatsApp said the features will be available on Chrome, Firefox, Edge, and Safari browsers.

Kunal Shah tests the feature with Zuckerberg

Meta Store founder Kunal Shah tested the browser calling feature with Meta CEO Mark Zuckerberg during a demo. Details of their conversation have not been disclosed, but Shah called the experience "seamless" in a social media post.

The demo highlighted the feature's low latency and call quality, even over standard Wi-Fi connections. Zuckerberg reportedly emphasised Meta's commitment to privacy throughout the test.

Industry analysts believe the move could boost WhatsApp Web's user base, particularly among professionals who rely on desktop communication tools.

What this means for users

For everyday users, the update removes a major limitation. Business owners and remote workers, who often juggle multiple devices, will find the call transfer feature especially useful.

Privacy advocates have welcomed the encryption guarantee. However, some experts point out that browser-based calls could be more vulnerable to malware or keyloggers on shared computers.

WhatsApp advises users to avoid making sensitive calls on untrusted devices. The company also recommends keeping the browser and operating system updated to minimise security risks.

Rollout has begun, but not all users may see the features immediately. WhatsApp typically staggers updates regionally to monitor performance.

In the coming months, Meta may expand calling features further, including support for larger group calls on desktop and integration with its other platforms.